Customer Support Audio & Media New Delhi, India Customer Support Audio

Customer Support Audio & Media New Delhi, India Customer Support Audio

ItForte Staffing Services Private Ltd.
Description: 
New Delhi, India Customer Support Audio & Media my itForte - Job Detail Customer Support Audio & Media IT JOBS#15 New Delhi, India Required Skills: We have been retained by a leading Media company to recruit a Customer Support engineer for their development centre in New Delhi, India.

RESPONSIBILITIES: 1. Carry out mobile platform software technical support to customers from project kick-off to mass production

2. Investigate SW issues identified by customers

Identify root cause with the help of design teams

3. Implement SW change requests agreed to adapt the platform to the customer needs

4. Provide accurate English reporting on a regularly basis

5. Keep up-to-date on platform knowledge and methodologies

REQUIREMENTS: Professional skills

Strong expertise in embedded SW development or technical support on mobile platform

3 years working experience

Technical skills

Knowledge in embedded multimedia:

Audio and video codecs and players

Multi-processor communication (ARM/ DSP)

Audio path configuration (audio filter/ algorithm/ feature)

Multimedia/ Audio HW (audio amplifier, image/ vide processor, IIS/ IIC/ SPI, host interface, camera sensor)

Familiar with RTOS.

Familiar with ARM subsystem.

Familiar with JTag and ETM debugging

Familiar with Lauterbach Trace32

Knowledge of Clearcase, software configuration management tool

Interpersonal skills

Fluent in both written and spoken English

Team player, self-driven

Capable to stand pressure from customer and project

Willing to travel and to support on site

itForte is one of the leading International Recruitment Agencies specializing in the IT and Telecom recruitments for Indian and global technology companies.

Date Posted: 
2018-05-14
Date expired: 
2018-08-12 00:00:00
Experience Requirements: 
Not requirements
Job Id: 
2154404